Duration: 10 days, 11 hours and 35 minutes

Affected Components: Dashboard

Sep 7, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 7, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 11, 16:00:00 GMT+0
Identified - During this time, any edits will be saved, but will not reflect live until maintenance is completed. As soon as maintenance is completed, your edits will show up live on both Coppr Link profiles and connected Smart Cards. Only the dashboard will be down during maintenance, Coppr Link and Coppr Card should continue functioning normally. We apologize for any inconvenience during this time..

Sep 18, 05:34:40 GMT+0
Completed - Maintenance to the Dashboard for upgrades and preparation for Coppr 3.0 has been completed. Updating your Coppr Link & Card via the Dashboard is live. We've worked tirelessly over the past week, building an entirely new platform for Coppr Services. You should already experience improvements throughout the Dashboard. We will monitor the Dashboard closely over the next week, to ensure there no bugs creep up. Let us know if you hit any snags at bugs@coppr.online. Art.

Duration: 5 days

Affected Components: Dashboard

Aug 22, 15:25:00 GMT+0
Resolved - We had reports from a few Coppr Link users, stating profile changes wouldn't save. We identified the issue as being a change in the Dropbox API, where we store .vcf files. The issue is now resolved!.

Duration: 5 hours and 18 minutes

Affected Components: copprQR

Oct 13, 22:47:06 GMT+0
Identified - It seems we have isolated the issue. 🎉 Rebrandly, the company we use to handle all of our links is experiencing a partial outage in their HTTPS redirection of links. We have made contact with their support department which informed us they have already implemented a fix that should start taking effect within the next couple of hours for most links, and back to normal for all links in 24 hours. To read and follow Rebrandly's status report [go here.](https://status.rebrandly.com/incidents/3cg5rv55k11h) We are updating the status from **Minor Outage** to **Under Maintenance**. .

Oct 13, 23:50:01 GMT+0
Monitoring - Rebrandly has provided us with some priority support (*rock on Rebrandly *🤘) and it appears as if the issue has been resolved for the links for the copprQR systems, and throughout the rest of the OS. We'll continue to closely monitor the issue over the next hour before updating the issue to **Resolved**..

Oct 14, 03:24:17 GMT+0
Resolved - After working with Rebrandly to get priority support for **Coppr** we're going to go ahead mark the minor outage as resolved! 🥳 We've been tracking the copprQR links for the past few hours and everything seems to working well throughout the operating system..

Oct 13, 22:05:56 GMT+0
Investigating - We are currently investigating an incident with the copprQR code system that seems to be affecting some users. .

Duration: 20 hours and 27 minutes

Affected Components: Coppr Card

Mar 25, 23:59:52 GMT+0
Investigating - We are currently investigating an incident with the Coppr Smart Card's NFC linking system that seems to be affecting some users..

Mar 26, 00:03:06 GMT+0
Identified - It seems we have isolated the issue. Earlier today we updated some "A" name records earlier that is causing some user's Digital Personas from loading upon using their smart cards. We are currently working to correct the issue. An automatic over the air update will be made as soon as we complete the fix. No action will be required on your end. .

Mar 26, 00:12:04 GMT+0
Monitoring - We have just implemented a fix and are monitoring the results. Stay tuned..

Mar 26, 00:20:19 GMT+0
Resolved - Houston... All Systems GO! 🚀 We have resolved the issue. Your smart card should be fully functioning and opening even faster than before the update/outage..